PristineSend uses the third-party subprocessors listed below to provide our Service. When we add or replace a subprocessor, we notify workspace owners by email at least 14 days in advance so you have time to object, as set out in our Data Processing Addendum. To object to a change, contact us at legal@pristinesend.com.
| Subprocessor | Purpose | Data processed | Data location |
|---|---|---|---|
| Bird (SparkPost) | Email delivery | Recipient email addresses and names, message content, sending metadata | United States |
| Amazon Web Services (incl. Amazon SES) | Cloud infrastructure & email delivery | Email content, recipient addresses, sending metadata | United States |
| Vercel | Application hosting & delivery | Application usage and log data, IP addresses | United States |
| Supabase | Database & file storage | Account data, contacts, campaign data | United States (us-west-2, Oregon) |
| Cloudflare | CDN, DNS & network security | IP addresses, request metadata | Global edge network (no data-localization region configured) |
| Clerk | Authentication & user management | Account-owner credentials and profile data (not recipient data) | United States |
| Inngest | Background job & workflow processing | Job metadata (record identifiers only — no recipient addresses or message content) | United States |
| ZeroBounce | Email list verification | Contact email addresses | United States |
| Anthropic | AI features (deliverability scoring & content-safety scanning) | Email subject and body content; applicant name and email for signup review | United States |
| Stripe | Payment processing | Account-owner billing and payment details (collected directly by Stripe) | United States |
| BetterStack | Uptime & status monitoring | System and operational metrics | European Union |